Troubleshooting

Common issues and how to fix them.


Balance Not Updating

Pull down on the home screen to refresh. Check your internet connection.


Transaction Stuck

On-chain transactions can take 10-30 minutes to confirm. During high network activity, it may take longer.


Can't Send

Check that:

  • You have enough balance (including fees)
  • The address is valid
  • Your wallet is unlocked

Still Need Help?

Contact our support team.